Late on a Wednesday afternoon, an Auto Recycler phone system went down and was not repairable. They were unable to take calls from customers and were losing more money by the minute. They were in crisis mode. They met Ken from Communications Consultants at the Four Corners Rocky Mountain Summit & Expo, so they called him to see if he could help.
Ken jumped into action, despite convalescing from a previous day’s surgery. Within three hours, Ken built a call flow in a demo system that delivered calls to sales agent’s cell phones. Then working with the Auto Recycler and one of his service provider’s contacts, Ken designed and created a quote. When the Auto Recycler accepted the solution, Ken worked with the service provider’s technical department to implement it in record time.