A manufacturer of furniture with six retail stores, and a longtime client of Communications Consultants, ordered fiber and voice directly from Comcast.
Although the company went directly to Comcast and bypassed CCC, we offered to review the contract to ensure that the services Comcast sold them were compatible with the phone systems we placed in every store, factory, and corporate HQ/warehouse.
CCC’s review quickly revealed that:
CCC immediately renegotiated a voice services contract that was compatible with the existing phone system at a very favorable rate. As a bonus, the new agreement provided backup internet access.